Biz Buzz: Local funeral chapel switches owners
Published 12:00 pm Monday, November 20, 2023
- Kevin Loveland, left, the new owner of Loveland Funeral Chapel and Crematory, stands with his longtime predecessor, Lee Bollman, in the chapel Tuesday, Nov. 14, 2023.
ENTERPRISE — The longtime Bollman Funeral Chapel and Crematory has changed hands. It’s now Loveland Funeral Chapel and Crematory.
Lee Bollman sold the business to Kevin Loveland in June — but it’s only now they can officially change the name.
Bureaucracy
Loveland said Wednesday, Nov. 15, that it was only the previous week he got a letter from the Oregon Mortuary and Cemetery Board approving the change of ownership and authorizing him to use the Bollman building.
Loveland, who serves on the board, has been a bit miffed at the delay.
“I said we’ve been waiting for months,” Loveland said. “I told them you need to notify us when it goes into effect.”
Long in Enterprise
Bollman said his parents, Lenthal and Jo Bollman, bought the business from Clarence Booth in 1948. He bought it from his parents in 1978. Lee said when Booth started the business there was much competition.
“Back in those days there were like five undertakers here,” he said.
Lenthal Bollman died in 1999, but Lee’s mother, Jo, lived until just days short of her 102nd birthday in the spring of 2022.
Lee said he decided to put the business up for sale “Because I’m 74 years old and the government tells me I’m going to die in four years, so I want to enjoy my retirement.”
He also said his two sons and one daughter have never had any interest in the funeral business, so it had to change families.
Wallowa County ties
Although Loveland has long been a funeral director in La Grande, he does have ties to Wallowa County.
“I have a lot of family who homesteaded up here,” he said. “The Martins and the Wisdoms are both my family up here. Marjorie Martin was a longtime county clerk. Roy and Grace Martin were my great-great-grandparents, out of Lostine.”
Now with two funeral homes, he’s not considering any further expansion.
“This is probably all I will do is these two funeral homes,” he said, saying that he and a manager will handle the two. “I don’t think I would want to have three or four.”
Loveland, who graduated from high school in 1989, went right into the funeral business. He graduated from “mortuary school” in 2002 and became a licensed embalmer and funeral director the next year. Before that, he sold caskets, which was how Bollman got to know him.
Loveland bought the La Grande funeral home in October 1999.
“It was deer season of ’99,” he said. “That’s how I remember it. I’m a hunter.”
The transition
Loveland said the Bollmans will still be around, noting that their familiar faces will continue to help grieving families.
“Lee and Renita are going to stick around and help,” he said.
The Bollmans already are helping.
“Lee knows everybody,” Loveland said. “I go to pull a file and Lee already has it memorized. He is a very organized person. Transitioning of the paperwork was easy because Lee had everything organized.”
“I just gave him everything on a computer stick,” Bollman said.
Loveland agreed that all the files were computerized.
“The whole business was on one zip drive,” he said.
Only the name changes
Loveland aims to assure those in Wallowa County that only the name of the funeral chapel will change; no agreements the Bollmans had for prearranged funerals will change.
If there’s one thing his experience as a casket salesman taught him it’s that the plush and often expensive nature of caskets is more for the survivors than anything.
“It gives people peace of mind,” he said. “It’s really not about the product you purchased. It doesn’t matter if it’s the least-expensive casket or the most-expensive casket. The most important thing is that you allow people to gather and say goodbye. That is hands-down the most important thing that we can teach a community is they don’t have to buy fancy headstones or fancy caskets, but people want to gather and they want to remember that person and reflect on their life.”
He has personal experience in that.
“It’s a challenge,” he said. “You could be dealing with guys like my dad, who said, ‘I don’t want a funeral; just burn me and throw my ashes up in the mountains.’ The thing is, the funeral was not for my dad. The funeral was for the rest of us. What I told my dad is, ‘We will respect your wishes, but there’s going to be a funeral.’ You can still honor people’s requests, but just trying to convey that message is pretty important.”
Loveland and Bollman said they encourage people to make prearrangements for funerals both to lock in the costs that could otherwise change and for a person to ensure they get the kind of service they want.
“The one thing you really have to sell is those prearranged services that people do, those really do help out when they tell us what they want before they die,” Bollman said.
Loveland agreed.
“And then they pay for it. That’s probably one of the best gifts you can give to a family is to prearrange your funeral in advance so you don’t have to burden your family with that during their grieving time,” he said. “More and more are doing that on a yearly basis.”
The two funeral directors agreed that a memorial service with cremation costs about $5,000-6,000, while it’s about $10,000-11,000 for burial with funeral without a headstone; the headstone, which is made by another company, is an additional cost.
Loveland Funeral Chapel and Crematory
What: Funeral services and crematory
Where: 315 W Main St, Enterprise
Who: Kevin Loveland
Phone: 541-963-5022
Email: lfc@lovelandfuneralchapel.com
Online: www.lovelandfuneralchapel.com